Explore Our Roofing Solutions with Volusia Flagler Roofing

Privacy Policy

Effective Date: August 14, 2026 Last Updated: August 14, 2026

Volusia-Flagler Roofing LLC (“Volusia-Flagler Roofing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit [INSERT WEBSITE URL] (the “Site”), interact with us in person, or communicate with us by phone, text message, or email.

By using our Site or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: name, email address, phone number, property/mailing address
  • Project Information: details about your roofing project, inspection requests, estimates, and service history
  • Communication Data: messages, inquiries, and support requests you send us
  • Payment Information: billing details processed through our payment provider (we do not store full card numbers)
  • Technical Data: IP address, browser type, device information, and cookies collected automatically when you visit the Site

2. Text Messaging (SMS) Terms

If you provide your mobile phone number and opt in to receive text messages from Volusia-Flagler Roofing LLC, the following terms apply:

  • Consent: By submitting your phone number through our website form, chat widget, or in-person sign-up, you consent to receive text messages from Volusia-Flagler Roofing LLC related to estimate follow-ups, appointment/inspection reminders, project status updates, and service promotions.
  • Message Frequency: Message frequency varies based on your interactions with us.
  • Message and Data Rates: Message and data rates may apply, depending on your mobile carrier plan.
  • Opt-Out: You may opt out of text messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and you will no longer receive messages from us unless you opt in again.
  • Help: Reply HELP to any message for assistance, or contact us directly at admin@volusiaflaglerroofing.com or (386) 523-7663.
  • Carriers: Carriers are not liable for delayed or undelivered messages.

3. No Sharing of SMS Opt-In Data

We do not share, sell, rent, or disclose SMS opt-in consent or mobile phone numbers with any third party or affiliate for their marketing or promotional purposes — under any circumstances.

This information is used solely by Volusia-Flagler Roofing LLC to send you the text messages you’ve opted into (e.g., estimate follow-ups, inspection reminders, project updates, promotions). It is never sold to data brokers, never shared with advertisers, and never used by any third party to contact you.

4. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our roofing services
  • Schedule inspections, estimates, and appointments
  • Process transactions and send project/appointment confirmations
  • Respond to inquiries and provide customer support
  • Send SMS, email, or other communications you’ve opted into
  • Improve our Site and services
  • Comply with legal obligations

5. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service Providers: third parties who help us operate our business (e.g., payment processors, SMS/email platforms, hosting providers, insurance adjusters when relevant to your claim), bound by confidentiality obligations
  • Legal Requirements: when required by law, subpoena, or to protect our rights, safety, or property
  • Business Transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality terms

As stated above, SMS opt-in consent and mobile phone numbers collected for text messaging purposes are never shared with third parties for marketing purposes, under any exception in this section.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correct/Update: Request that we correct or update inaccurate or outdated information (e.g., a new phone number, email, or address)
  • Delete: Request deletion of your personal information, subject to legal or operational retention requirements
  • Unsubscribe/Opt Out: Opt out of text messages at any time by replying STOP, and opt out of marketing emails by using the unsubscribe link included in those emails
  • Data Portability: Request a copy of your data in a portable, commonly used format

To exercise any of these rights — including updating your contact information or unsubscribing from communications — contact us at admin@volusiaflaglerroofing.com. We will respond within a reasonable timeframe.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information (Volusia-Flagler Roofing LLC does not sell personal information).

9. Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our Site or services after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Volusia-Flagler Roofing LLC 825 Mason Ave Daytona Beach, FL 32117 admin@volusiaflaglerroofing.com (386) 523-7663

This policy is intended to satisfy A2P 10DLC carrier disclosure requirements regarding SMS consent, opt-out (STOP), help (HELP), message frequency, and data-sharing restrictions for mobile information. Consult a licensed attorney to confirm compliance with all applicable state and federal privacy laws (e.g., CCPA, CalOPPA, GDPR if you serve EU visitors).